Legal
Cookies & similar technologies
This policy explains the cookies and similar technologies this website uses. Following a technical review, the website uses only strictly necessary technologies — there are no analytics, advertising or tracking cookies.
1. Our approach
Cookies are small files stored on your device; “similar technologies” include browser storage such as localStorage. This website uses only what is strictly necessary to work, stay secure and deliver the services you ask for — for example, sending an enquiry through one of our forms. Because we use no optional technologies, there is nothing to switch on or off: a short notice simply explains what is in use, and the Cookie details link in the footer reopens it at any time.
2. What we do not use
We do not use analytics or performance-measurement cookies, advertising or remarketing cookies, or social-media tracking pixels. We do not embed third-party content (such as video players or maps) that could track you: the homepage film is served from our own servers, and our fonts are self-hosted, so simply viewing a page makes no third-party font, video or analytics request.
3. Technologies we use
The table below lists every technology that can store information on your device or send data to a third party, and when each one is used. The only third-party service that may set a cookie is hCaptcha, and only on our enquiry-form pages, purely to protect those forms from spam.
| Technology | Provider | Purpose | Category | Storage & duration | When it loads |
|---|---|---|---|---|---|
| hCaptcha | Intuition Machines, Inc. | Protects the enquiry forms from spam and automated abuse. | Strictly necessary (security) | Third-party cookies set by hCaptcha; typically short-lived. | Only on the Contact, Free Demo and Private Programme enquiry pages. |
| Supabase | Supabase | Receives and stores the information you submit through our forms (enquiry database). Enquiries are kept for up to 24 months; a salted hash of your IP address (never the raw address) is kept briefly for abuse protection and removed within 24 hours. | Strictly necessary (service you request) | No cookie on your device; data is sent when you submit. | Only on the three enquiry-form pages. |
| Resend | Resend | Delivers the internal notification email for your enquiry to us. | Strictly necessary (service you request) | No cookie on your device; used at the moment you submit. | Only on the three enquiry-form pages. |
| Spam honeypot | Zeno Life Plan (first-party) | A hidden field that silently blocks automated form spam. | Strictly necessary (security) | No storage. | Only on the three enquiry-form pages. |
Language preference (zlp-locale) | Zeno Life Plan (first-party) | Remembers the language you chose so the right version loads. | Strictly necessary (functional) | Stored in your browser (localStorage) until you clear it. | The language chooser when you first arrive. |
Privacy notice record (zlp_consent) | Zeno Life Plan (first-party) | Remembers that you have seen the privacy notice. | Strictly necessary | Stored in your browser (localStorage) for six months. | All pages. |
4. Your privacy notice
When you first arrive, a short notice explains how we use the technologies above. When you select Understood, we store a small record in your browser (zlp_consent) — it is kept on your device, not sent to us — so the notice is not shown again for six months. After six months, or if the technologies change, the notice appears again. You can reopen the full details at any time using the Cookie details link in the footer.
5. Managing these technologies
Most browsers let you view, block and delete cookies and clear site storage through their settings. You can clear the records above at any time. Please note that blocking the form-security technologies (hCaptcha and the honeypot) may prevent the enquiry forms from working.
6. Changes to this policy
If we ever introduce an optional technology — for example, analytics to understand how the site is used — we will update this policy, add that technology to the notice as an option that is switched off by default, and ask for your consent before it loads. The notice is versioned so that a material change brings it back for you to review.
7. Contact
Questions about cookies or privacy: submit a privacy request through our secure contact form.